Designing an Integrated Library Information Management Software System: A Study of User Requirements and Needs
DOI:
https://doi.org/10.21070/jicte.v10i1.1710Keywords:
Library Information Management Systems, User Requirements Analysis, Digital Transformation, Management Information Systems, Software Systems DesignAbstract
General Background: The rapid advancement of information and communication technologies has transformed institutional information management, making integrated information systems essential for organizing, retrieving, and securing data in academic and administrative environments. Specific Background: Library information management systems play a central role in supporting document management, knowledge access, and administrative processes within educational institutions undergoing digital transformation. Knowledge Gap: However, many existing systems fail to align with actual user needs because system development often lacks systematic analysis of requirements across diverse user groups such as administrators, faculty members, students, and decision-makers. Aims: This study aims to design an integrated library information management software system grounded in a comprehensive analysis of functional and non-functional user requirements. Results: Using a descriptive–analytical method and field data collected through a three-point Likert scale questionnaire, the findings reveal varying priorities among user groups: administrative staff prioritize efficient search and workflow processes, faculty members emphasize organization of academic materials, graduate students prioritize information security and protection of research files, while senior management focuses on analytical reporting capabilities for decision-making. The results also indicate widespread dissatisfaction with existing systems and a strong preference for an integrated software solution that addresses these differentiated needs. Novelty: The study proposes a user-centered conceptual design framework that integrates customized modules tailored to the functional priorities of each stakeholder group. Implications: These findings highlight that comprehensive user requirements analysis is a critical determinant of successful library information systems and provide practical guidance for educational institutions seeking sustainable, secure, and scalable digital information management solutions.
Highlights:
• Current Library Information Systems Show Major Limitations in Document Storage, Retrieval Speed, and Administrative Workflow Support.
• Distinct Priority Requirements Emerge Across Administrators, Faculty, Students, and Executive Management Groups.
• Field Findings Guide a Modular Integrated System Design Aligned With Stakeholder Functional and Technical Needs.
Keywords: Library Information Management Systems, User Requirements Analysis, Digital Transformation, Management Information Systems, Software Systems Design.
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Copyright (c) 2026 Ahmed Kadhim Hantoush, Saddam Madallah Obaid, Muhammad Hadi Jassim
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